Wordcraft International Limited (Wordcraft) is committed to protecting the privacy of all visitors to www.QUStuff.com. Please read the following policy which explains how we use and protect the information that you provide to us. By visiting and/or ordering services on this Website, you consent to the collection, use and transfer of your information under the terms of this policy.

1. Your Information

When you visit or make an order through the QUStuff website, you may be asked to provide information about yourself including your name, contact details and credit or debit card. We may also collect information about your usage of the website and from the comments you post to the website and the e-mails or letters you send to us. Wordcraft does not keep or maintain any card details - they are known only to Worldpay.

2. Use of your information

2.1 Your registration information will enable us to provide you with access to the relevant parts of the website, and to supply the services you have requested. It will also enable us to invoice you and to contact you where necessary concerning your order. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

2.2 Your information may also be used to contact you, and to notify you regarding important changes or developments to the website.

2.3 Please note that if you do submit comments and feedback regarding the website and the services we deliver we may contact you for your consent to include such comments and feedback on the Website and in any marketing or advertising materials.

3. Disclosure of your information

3.1 The information you provide to us will be held on our servers in USA, and may be accessed by Wordcraft or other third parties staff for the purposes set out in this policy. Those third parties process information, process credit card payments and provide support services to Wordcraft.

3.2 If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners.

3.3 We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of Wordcraft. This includes exchanging information with other companies and other organisations for the purposes of fraud protection.

4. Cookies

Our system will issue cookies to your computer when you use the website (whether you are a registered or non-registered user). Cookies make it easier for you to log on and use the website. They also allow us to monitor website traffic and to personalise the content of the site. You may set up your computer to reject cookies but if you do that, you may not be able to use some features on the website.

5. Security and data retention

5.1 We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.

5.2 Where you have chosen a password which allows you to access certain parts of the website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the website; any transmission is at your own risk.

6. Accessing and updating

You have the right to see the information we hold about you and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us via email at sales@wordcraft.com.

7. Changes to our privacy policy

Any changes to our Privacy Policy will be posted to the website.

8. Contact

All comments, queries and requests relating to our use of your information are welcomed and should be emailed to sales@wordcraft.com.



1.1 Wordcraft is a software development business whose registered office is at 1st Floor, St Katherine's House, St Mary's Wharf, Mansfield Road, Derby, DE1 3TQ

1.2 Wordcraft VAT Registration number is GB406975626.

1.3 If you have any other problems with your order you can contact us directly on 01332867260.

1.4 Customer satisfaction is very important to us, therefore, in the event that you are dissatisfied with the quality of product or service ordered through this website, please contact us on 01332867260 within 1 working day of placing your order. Wordcraft shall have complete discretion in deciding whether to refund orders after this 24 hour period has expired.

1.5 Wordcraft may revise these Website Terms at any time. You should regularly review the current Website Terms, as they are binding on you.

1.6 You are responsible for making all necessary arrangements for you to have access to the website. You are also responsible for ensuring that all persons who access the website through your internet connection are aware of these Website Terms and that they comply with them.


2.1 Once you have selected your order from the store you will be given the opportunity to submit and complete your order. Please note it is important that you check the information that you enter and correct any errors before clicking on the 'complete' button. Once you click on this any input errors cannot be rectified.

2.2 If at any time prior to you clicking on the 'complete order' button, you decide that you do not wish to proceed with your order, you should close the QUStuff store window.

2.3 On receipt of your confirmation, Wordcraft will commence processing your order and we will send you notification by email that your order has been received and that your order is being processed.

2.4 You are required to pay for your order in full when you click on the 'complete order' button.


3.1 Prices will be as quoted on this website.

3.2 In the event that you lodge a complaint because you are dissatisfied with the quality of your order as described in paragraph 1.4 above, you must provide all evidence required by Wordcraft to substantiate your claim. Wordcraft shall have sole discretion in deciding whether a complaint lodged in accordance with paragraph 1.4 above warrants a refund. Wordcraft shall only provide refunds in respect of claims that it considers (at its sole discretion) to be honest and genuine.

3.3 Payment for all website orders must be made by paypal, credit or debit card.


4.1 You are permitted to print and download extracts from this website for your own personal use only and by adhering to the following clauses:

4.1.1 Unless otherwise stated, the copyright and other intellectual property rights in this website and in material published on it (including without limitation photographs and graphical images) are owned by Wordcraft and or other Third Party companies working with Wordcraft. These works are protected by copyright laws and treaties around the world and all rights are reserved. For the purposes of these Website Terms, any use of extracts from this website other than in accordance with paragraph 4.1 is prohibited.

4.1.2 You must not modify the digital or paper copies of any materials that you print off in accordance with paragraph 4.1 and you must not use any pictures, photographs or any other graphics, video or audio sequences separately from any accompanying text.

4.1.3 You must ensure that Wordcraft's status as the authors of the material on this website must always be acknowledged.

4.1.4 You are not allowed use any of the materials on this website or the website itself for commercial purposes without obtaining a licence from Wordcraft to do so.

4.2 Except as stated in paragraph 4.1, no part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

4.3 Any rights not expressly granted in these Website terms are reserved.

5. 24/7 ACCESS

5.1 Whilst Wordcraft tries to ensure this website is normally available twenty four (24) hours a day, Wordcraft will not be liable if this website is unavailable at any time or for any period.

5.2 Access to this website may be suspended temporarily and without notice.

5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the website; any transmission is at your own risk.


6.1 Other than personally identifiable information, which is covered under the Wordcraft Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. Wordcraft will have no obligations with respect to such material. Wordcraft and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.

6.2 You are prohibited from posting, uploading or transmitting to or from this website any material that:

6.2.1 breaches any applicable local, national or international law;

6.2.2 is unlawful or fraudulent;

6.2.3 amounts to unauthorised advertising; or

6.2.4 contains viruses or any other harmful programs.

6.3 You may not misuse the Website (including by hacking).

6.4 Any comments or feedback that you submit through the Website must not:

6.4.1 contain any defamatory, obscene or offensive material;

6.4.2 promote violence or discrimination;

6.4.3 infringe the intellectual property rights of another person;

6.4.4 breach any legal duty owed to a third party (such as a duty of confidence);

6.4.5 promote illegal activity or invade another's privacy;

6.4.6 give the impression that they originate from us; or

6.4.7 be used to impersonate another person or to misrepresent your affiliation with another person.

6.5 The prohibited acts listed in paragraphs 6.2 to 6.4 above are non-exhaustive. You will pay Wordcraft for all costs and damages which it incurs as a result of you breaching any of these restrictions.

6.6 Wordcraft will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of paragraph 6.2 to 6.4.


7.1 Whilst Wordcraft tries to ensure that information on this website is correct, we do not promise it is accurate or complete. Wordcraft may make changes to the material on this website, or to the services and prices described in it, at any time without notice.

7.2 Wordcraft provide you with access to this Website and our services on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for these Website Terms might apply in relation to this Website and the services that we provide).

7.3 You are responsible for the security of your password that you used to register with this Website. Unless Wordcraft negligently discloses your password to a third party, Wordcraft will not be liable for any unauthorised transaction entered into using your name and password.


8.1 Wordcraft may terminate or suspend (at our absolute discretion) your right to use this Website and your use of the services immediately by notifying you in writing if:

8.1.1 Wordcraft believes you have posted material in breach of paragraphs 6.2, 6.3 or 6.4 (Visitor Material and Conduct);

8.1.2 if you breach any other material terms of these Website Terms.

8.2 Upon termination or suspension you must immediately destroy any downloaded or printed extracts from this Website.


9.1 Wordcraft and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, or loss or damages arising from or connected in any way to business interruption, loss of opportunity, loss of anticipated savings, wasted management or office time).

9.2 Wordcraft takes full responsibility for the content of this Website and for the communication of orders as set out in these Website Terms. Wordcraft team will, subject to your compliance with these Website Terms and cooperation, use all reasonable endeavours to resolve any issues arising from the submission of orders via this Website.

9.3 Nothing in these Website Terms excludes or limits our liability for death or personal injury arising from Wordcraft's negligence, nor Wordcraft's liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. Nothing in these Website Terms affects your statutory rights.

9.4 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you will assume all associated costs.


These Website Terms shall be governed by and construed in accordance with English law. Disputes arising in connection with these Website Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the English courts.


11.1 We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy. You should review our Privacy Policy, which is incorporated into these Website terms.

11.2 Any failure or delay by you or us in enforcing (in whole or in part) any provision of these Website Terms will not be interpreted as a waiver of your or our rights or remedies.

11.3 You may not transfer any of your rights or obligations under these Website Terms without our prior written consent. We may transfer any of our rights or obligations under these Website Terms without your prior written consent to any business that we enter into a joint venture with, purchase or are sold to.